Returns Info

RETURNS

  • We will accept all authorized returns
  • All returns are accepted as store credit as long as the request is made to return the item within 7 days of receiving the merchandise, with tags attached.
  • Once approved we will generate the UPS prepaid label, we will email you with the label attached.
  • Just print the label, attach it to any box/package and return the items.
  • You will have 7 days to send the item back for full refund of store credit once you receive the free return label.
  • Once we receive the items back we will process the return and refund the balance back to your account with full amount of store credit.
  • Please note return labels are available for items being shipped within 48 continental states only.
  • Please contact us here southernsunboutique.shop@gmail.com to receive an RMA# for your return.
  • Please include your Order#, items returning, and the reason for the return.